![]() ![]() Once the load was appropriately balanced across our infrastructure, and we were able to confirm that our up-scaling systems were prepared to handle any future spikes, we re-enabled the Threads view for all users. Thanks to Calamari-Slack synchronization of leave and remote. The optimisation and redistribution work brought error rates down, which resolved most of the issues with channel loading, group direct messages, hyperlinks, and Saved items that users were experiencing.Īt this point, we made the call not to re-enable the Threads view in order to give our recovery efforts more time to restore balance to the system. Turn on your Slacks status synchronization to let your coworkers know when youre unavailable. In sentry.io, navigate to Settings > Integrations > Slack. See this Slack help article for more details. When you enter a defined location it will update your status with a name and an emoji. Slack defaults to let any workspace member authorize apps, but they may have to request access. To solve this we build at an app to automatically update your Slack status based on your location. Slack is a business communication platform offering many IRC-style features, including persistent chat rooms (channels), private groups, and direct messaging. We also made several code changes to reduce the effect a de-provisioning job of this scale would have on our infrastructure, and redistributed some of the load across other parts of the system. Many people forget to update their status in Slack or post info about where they are working for the day. In parallel, we ended the long running de-provisioning jobs, and significantly scaled up the systems that handle those jobs. Some customers may have also had trouble with loading channels, adding users to group direct messages, API hyperlink rendering, and missing Saved items.Ī mass de-provisioning event inadvertently increased load across our infrastructure, causing issues with Threads for many users.Īs an immediate mitigation strategy, we temporarily deactivated the Threads view for all users. ![]() ![]() PDT, a number of customers had trouble loading and receiving thread notifications. PingPong has all the same core features as Atlassian Statuspage.io advanced incident management, a customer facing status page and notifications to your. ![]()
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